Communication shared with the Ombudsperson is confidential. Limited exceptions apply which the Ombudsperson will explain to you at your initial meeting. You may give permission to the Ombudsperson to share information to help resolve your concern.
The Ombudsperson is impartial and will work with you to explore the range of options that may help to resolve your problem or concern. You decide which approach or option works best for your situation.
The Ombudsperson helps individuals seeking to address concerns or resolve conflicts on an informal basis. The Ombudsperson does not participate in any formal processes such as discipline hearings and does not accept notice on behalf of the University. If a student wants to pursue formal options the Ombudsperson can help identify appropriate resources.
The Ombudsperson reports to the Vice-President and Dean of the Graduate School but operates the Office independently.